Get personalized onboarding, ongoing support, and a shared place to manage care with confidence.
| FEATURES | Light | Standard | Premium |
|---|---|---|---|
| Support Level |
Chat |
Dedicated Care Coordinator: Chat |
Dedicated Care Coordinator: Chat + Phone + Video |
| Requests |
5 Requests |
Unlimited |
Unlimited |
| Who Can Contact Coordinator |
1 Member |
3 members |
Unlimited |
| Response Time |
Within 24 hours |
Within 8 hours |
Within 1 hour |
| Availability |
M-F, 9am-5pm EST |
M-F, 8am-8pm EST |
M-S, 5am-12am EST |
Connect with a member of our team to learn more about how Raya can support your family’s care management and coordination.